Frequently Asked Questions
TECHNICAL ISSUES
1. What is the range of fully charged MOTORINO™ scooter?
The Range is affected by the weight of rider, the type of terrain and the
manner of driving. All MOTORINO™ scooters can hold two battery packs.
a) with basic battery pack the range is 50 km based on flat and loading
weight of 170Lb;
b) with dual battery pack the range is up to 90 km;
c) the regenerative braking system of MOTORINO™ can extend their range
up to 15% depending on the manner of riding and the terrain.
2. How fast the MOTORINO™ scooter goes?
All MOTORINO™ scooters are classified as bicycles in many countries,
including Canada and as such the speed is limited to 32 km/hr.
3. How the riding of MOTORINO™ electric scooter differs from the riding
of a gas scooter?
The riding of electric scooter is incomparably more comfortable than riding
of a gas scooter because:
a) it is absolutely quiet;
b) the electric scooter has no clutch but it is direct driven by a motor
built in the rear axel which provides a quick acceleration – 0 to
30km/hr in 4 seconds;
c) the low position of the battery pack shifts the electric scooter center
of gravity low to the ground which makes it stable and easier to balance
than a regular bicycle.
4. What inclines can the MOTORINO™ scooter handle?
The MOTORINO™ electric scooters are equipped with 500W high torque
brushless motor and CPU controller estimating the pitch of the hill and
increasing the motor torque accordingly. All MOTORINO™ XP models equipped
with CCT driving
system can handle 22% grade hills with a load of 170Lb. This is the
highest grade the roads can be built.
5. What are the pedals for? Do I need to start the scooter by pedaling?
You don’t need to start the scooter by pedaling. The MOTORINO™
motor is powerful enough to start it just by twisting the throttle even
on a hilly terrain. The pedals however are qualifying the scooter as a bicycle
and make it usable under the same regulations as a bicycle. The pedals are
also useful if the scooter is used by two people on a hilly terrain to assist
the motor.
6. What maintenance is required?
The MOTORINO™ electric scooter is designed to be maintenance free.
Considering the fact that this scooter has no combustion engine, no transmission,
no belts, no chains, no clutch, no ignition plugs, no carburetor, and uses
no gasoline and no lubricants it requires no maintenance too. Modular designed
components are practically maintenance free. The unique design of the direct
drive system and the use of brushless motor make the MOTORINO™ scooter
much easier to maintain than other electric scooters. Typically the only
technical problem could be a flat tire which replacement is not much different
than a regular bike and any bike shop would be able to do it.
7. What about parts, is it a problem getting parts for the MOTORINO™
scooter?
Parts are not a problem. Expendable parts like tires, tubes, bulbs, etc.
can be found in just about any regular bike store. Besides, you can find
in our website a detailed Parts List for every MOTORINO™ scooter and
you can order them online. All MOTORINO™ scooters are covered with
one year bumper to bumper warranty, two years for the frame and six month
for the battery.
8. How do I charge the battery?
The battery can be charged on the board by plugging the charger cable in
the charging terminal or off the board by removing the battery from the
scooter and charging separately. The battery doesn’t have a memory
and can be charged at any stage. For longer battery life it is recommended
to be plugged in after every ride. You don’t need to time the battery
charge. When the battery is fully charged the charger switch to a trickle
charge mode and prevents overcharging.
9. How long will the batteries last? What is the battery life cycle? What
is the battery replacement price?
The battery is a deep cycle leads acid and is good for 300-400 cycles. However
if you top it up before fully discharged you can double and triple the number
of cycles and extend the battery life to 2-3 years and more. The replacement
cost of the basic battery pack is $180.00 and the second battery is $140.00.
10. How can I know my consumption, battery condition and energy level?
The MOTORINO™ scooters dashboard has an indicator showing at any time
the consumption current and the current you are generating while breaking.
Another indicator shows the percentage of the energy left in the battery.
11. What is the power consumption for charging the batteries?
Charging two batteries from flat consumes 1.2 to 1.4 KWH which amounts to
$0.007 to $0.008 for a cost of $0.006 per KWH.
12. If I have two batteries, do I need to carry them all the time?
It is not necessary. If you go for a short range you can remove the second
battery and use under the seat space as a storage. However using two batteries
eliminates the power sagging if you ride the scooter on hills close to 15
degrees pitch.
13. If one of the batteries has a problem do I need to replace them all?
Not necessarily. Simply ask your dealer to check the batteries condition
and only replace the one which is not good.
14. Can I use the scooter in rain? Can I clean it with water without any
concern?
Absolutely. The electric system is covered and the motor is completely sealed.
In fact the MOTORINO™ scooters are tested in a rain simulation cells
for water resistance.
15. What are the advantages of having an electric scooter?
a) Freedom - it is classified as a bicycle and as such can benefit from
all the freedom you have riding a regular bike;
b) Economical – don’t pay for parking, insurance, driver’s
license, gas, maintenance, pennies to charge. If used as a substitute of
car it pays of in 4 months;
c) Safer than a bike – the scooters look and have all safety features
as a gas motorcycle. From our customer’s experience car drivers pay
scooter riders more respect than if they ride a regular bicycle;
d) Quiet – no any engine and transmission noise. It is literally noiseless;
e) Environmental – it is more environmental than using a bus. Utilizes
the idle night energy when you charge it. Batteries are recycled and there
is no emission;
f) A lot of fun – you will believe when you try it.
16. Who would benefit from an electric scooter?
a) People who need to avoid the heavy traffic. Since our MOTORINO™
scooters are classified by Transport Canada as Power Assisted Bicycles they
are going beside the traffic or anywhere where regular bicycles are used;
b) People working in the city tired to look or pay for a parking. All MOTORINO™
scooters can be legally parked on the sidewalk with using their security
antitheft features;
c) Daily commuters traveling up to 60-70 km on flat or 30-40 on hills. The
high torque motor provides enough power to handle 15 degrees hills;
d) Commuters who hate to get wet in a rainy weather. The specially designed
for MOTORINO™ scooters rain cape which is included with the scooter
and the visor helmet protect the rider completely in rain;
e) The environment.