Frequently Asked Questions

The Range is affected by the weight of rider, the type of terrain and the manner of driving. All MOTORINO™ scooters can hold two battery packs.
a) with basic battery pack the range is 50 km based on flat and loading weight of 170Lb;
b) with dual battery pack the range is up to 90 km;
c) the regenerative braking system of MOTORINO™ can extend their range up to 15% depending on the manner of riding and the terrain.

All MOTORINO™ scooters are classified as bicycles in many countries, including Canada and as such the speed is limited to 32 km/hr.

The riding of electric scooter is incomparably more comfortable than riding of a gas scooter because:
a) it is absolutely quiet;
b) the electric scooter has no clutch but it is direct driven by a motor built in the rear axel which provides a quick acceleration – 0 to 30km/hr in 4 seconds;
c) the low position of the battery pack shifts the electric scooter center of gravity low to the ground which makes it stable and easier to balance than a regular bicycle.

The MOTORINO™ electric scooters are equipped with 500W high torque brushless motor and CPU controller estimating the pitch of the hill and increasing the motor torque accordingly. All MOTORINO™ XP models equipped with CCT driving system can handle 22% grade hills with a load of 170Lb. This is the highest grade the roads can be built.

You don’t need to start the scooter by pedaling. The MOTORINO™ motor is powerful enough to start it just by twisting the throttle even on a hilly terrain. The pedals however are qualifying the scooter as a bicycle and make it usable under the same regulations as a bicycle. The pedals are also useful if the scooter is used by two people on a hilly terrain to assist the motor.

The MOTORINO™ electric scooter is designed to be maintenance free. Considering the fact that this scooter has no combustion engine, no transmission, no belts, no chains, no clutch, no ignition plugs, no carburetor, and uses no gasoline and no lubricants it requires no maintenance too. Modular designed components are practically maintenance free. The unique design of the direct drive system and the use of brushless motor make the MOTORINO™ scooter much easier to maintain than other electric scooters. Typically the only technical problem could be a flat tire which replacement is not much different than a regular bike and any bike shop would be able to do it.

Parts are not a problem. Expendable parts like tires, tubes, bulbs, etc. can be found in just about any regular bike store. Besides, you can find in our website a detailed Parts List for every MOTORINO™ scooter and you can order them online. All MOTORINO™ scooters are covered with one year bumper to bumper warranty, two years for the frame and six month for the battery.

The battery can be charged on the board by plugging the charger cable in the charging terminal or off the board by removing the battery from the scooter and charging separately. The battery doesn’t have a memory and can be charged at any stage. For longer battery life it is recommended to be plugged in after every ride. You don’t need to time the battery charge. When the battery is fully charged the charger switch to a trickle charge mode and prevents overcharging.

The battery is a deep cycle leads acid and is good for 300-400 cycles. However if you top it up before fully discharged you can double and triple the number of cycles and extend the battery life to 2-3 years and more. The replacement cost of the basic battery pack is $380.00 and the second battery is $280.00.

The MOTORINO™ scooters dashboard has an indicator showing at any time the consumption current and the current you are generating while breaking. Another indicator shows the percentage of the energy left in the battery.

Charging two batteries from flat consumes 1.2 to 1.4 KWH which amounts to $0.007 to $0.008 for a cost of $0.006 per KWH.

It is not necessary. If you go for a short range you can remove the second battery and use under the seat space as a storage. However using two batteries eliminates the power sagging if you ride the scooter on hills close to 15 degrees pitch.

Not necessarily. Simply ask your dealer to check the batteries condition and only replace the one which is not good.

Absolutely. The electric system is covered and the motor is completely sealed. In fact the MOTORINO™ scooters are tested in a rain simulation cells for water resistance.

a) Freedom - it is classified as a bicycle and as such can benefit from all the freedom you have riding a regular bike;
b) Economical – don’t pay for parking, insurance, driver’s license, gas, maintenance, pennies to charge. If used as a substitute of car it pays of in 4 months;
c) Safer than a bike – the scooters look and have all safety features as a gas motorcycle. From our customer’s experience car drivers pay scooter riders more respect than if they ride a regular bicycle;
d) Quiet – no any engine and transmission noise. It is literally noiseless;
e) Environmental – it is more environmental than using a bus. Utilizes the idle night energy when you charge it. Batteries are recycled and there is no emission;
f) A lot of fun – you will believe when you try it.

a) People who need to avoid the heavy traffic. Since our MOTORINO™ scooters are classified by Transport Canada as Power Assisted Bicycles they are going beside the traffic or anywhere where regular bicycles are used;
b) People working in the city tired to look or pay for a parking. All MOTORINO™ scooters can be legally parked on the sidewalk with using their security antitheft features;
c) Daily commuters traveling up to 60-70 km on flat or 30-40 on hills. The high torque motor provides enough power to handle 15 degrees hills;
d) Commuters who hate to get wet in a rainy weather. The specially designed for MOTORINO™ scooters rain cape which is included with the scooter and the visor helmet protect the rider completely in rain;
e) The environment.